Article
Data storage
Secure and compliant data storage
As a researcher, it is your responsibility to protect the sensitive data you collect and stay up-to-date with all the latest privacy and security regulations. We diligently ensure that our platform always meets or exceeds the compliance regulations in the regions we operate.
Trusted by top institutions to protect their research data
Our security and compliance capabilities meet the highest standards. In fact, since 2021 we’ve passed IRBs from over 50 of the world’s leading institutions including Stanford, Harvard, MIT, Yale, UCSD, and UC Berkeley.
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We keep on top of regulatory changes so you don't need to worry
Your work is difficult enough without having to keep track of the ever-changing rules and regulations around data and privacy. We work continuously to ensure compliance with HIPAA, GDPR, GCP and more.
We value your and your participants' privacy
We value your trust, and we will do our best to protect it. All participant data remains anonymized and no third party has access to any data on Labfront. Your project data is yours, and yours only.
Since 2021 we’ve helped researchers from over 100+ academic institutions.
10,000 +
Participants
200 +
Researchers
100 +
Institutions
Turn data into insights with Labfront Analytics
Our team of data scientists will work with you to understand your needs and help get the most from your data with custom analytics.
Better understand participants’ biomarkers
Easy-to-use reports and data formats
Backed by cited scientific research
Built to overcome the challenges of the digital age
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A commitment to compliance
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Labfront adheres to ICH-GCP, HIPAA, SOC 1/2/3 and GDPR. We keep up to date with the regulations so you don’t have to.
A commitment to privacy
Unlike big-tech, we believe in data privacy. You control your data. We will never sell your data, ever. Period.
A commitment to security
Labfront is built with the best practices in security in mind. Features like secure encryption that protects your data both at rest and in transit are tablestakes.
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Frequently asked questions
We're here to help with any questions you have about Labfront's privacy and security policies. Don't hesitate to contact us at support@labfront.com.
Do you offer any privacy and security information for IRBs?
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Yes, we sure do and we've passed all IRBs since we've been active. You can find our supporting documentation for IRB in this article.
How long is the data going to be saved on the Labfront server?
We typically save research data for 3 years after study completion, following the write-up of the results. For relevant studies, Labfront will also be compliant with the NIH Data Management and Sharing (DMS) Policy, effective January 25, 2023. We provide the ability to delete all data if requested by the researcher as well.
Can you provide more information about your privacy and security policies?
You may refer to our security and privacy policies which are available below:
To give further confidence to our strict policies, we have successfully supported IRB applications with Labfront as part of the study. In fact, we've passed all IRBs since we've been active . You can find our IRB support documentation here.
Furthermore, Labfront intentionally does not have access to your project’s data or ask participants for their personal information. Instead, we use a unique invite code to connect participants to the platform and your project.
Who owns the physiological data collected from participants?
You own your data and we do not access it. Our privacy and security policies are very strict (including not accessing your project data), these standard policies are usually enough to support grant applications, but we can provide additional guidance or information if needed.
Do you have HECVAT (The Higher Education Community Vendor Assessment Tool) documentation available?
Yes, we have completed the HECVAT form that many higher institutions use. You can contact us at support@labfront.com to request the documentation.
Where is the data hosted?
We currently only support U.S. data centers and the data is stored in Virginia, America. You can view our privacy and security information here. However, we're currently working with several institutions outside of the U.S., including Canada, Switzerland and Australia.
Do you provide a EULA?
Since the Labfront service includes a variety of applications (eg. mobile app, web dashboard), we provide an all-encompassing Terms of Service instead of a simple EULA. If your institution asks for a EULA, you can link them directly to Labfront's Terms of Service.
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“Now, more than ever, we need tools like Labfront that can help researchers take their research and data collection virtual.”
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“The Labfront team was extremely responsive to our requests and made every effort to accommodate our unique needs.”
"Labfront's analysts understood our needs as researchers and saved us weeks of work when they prepared our datasets for analysis."
“The physiological data really helped provide deeper insights. We recommend Labfront and will definitely be using it again!”
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