Trust & Security

We work to ensure best-in-class security to protect your data

Labfront is trusted by hundreds of the world's top researchers to keep their data safe, secure, and compliant.

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Trusted By Researchers from Top Institutions

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Security

With ever increasing cybersecurity risks, our data protection protocols have never been more important.

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Reliability

We are built on top of AWS’s secure and reliable infrastructure to ensure the best experience.

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Privacy

We're committed to protecting both your privacy and the privacy of your participants.

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Compliance

We keep up-to-date on global and regional standards around research data so you don’t have to.

Security

Protect your work

As a digital-first tool to help your research, we recognize the growing importance of data security. That’s why at Labfront, we continually update our systems to ensure the most up-to-date best practices around security.

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Infrastructure security

Security needs to built from the ground up. Password hashing, encrypted data storage and transfer, and principles of least privilege access are all standard within Labfront.

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Organizational security

The strength of security is only as strong as the weakest link. That’s why we continually implement new security controls and protocols to keep our team up-to-date.

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Product security

Labfront is always looking to improve in-product data protection offerings for greater control over your data. Easily enable features like two-factor authentification.

Reliability

Transparent monitoring

We offer full transparency into system status and performance.

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Uptime and availability

Labfront supports a 99% uptime commitment for all customers, and provides transparency into real-time platform status.

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Business continuity

Building off AWS’s backup system, Labfront has the recovery procedures in place for restoring data in the event of unavoidable failures.

Privacy

Protect what matters

We understand we are dealing with sensitive data. Our comprehensive privacy and compliance policy ensures alignment with regulations such as the Health Insurance Portability and Accountability Act (HIPAA) among others.

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Privacy controls

Labfront is built with a highly modular least privilege system, meaning you get full control over how you use your data.

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Data governance

We follow the best practices regarding data governance to ensure a reliable and safe experience.

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Data residency (coming soon)

Labfront is currently hosted in the US but will be opening up new EU servers before the end of 2022 to support our European customers.

Compliance

Certifications and attestations

Labfront adheres to global privacy laws and security standards ensuring we breeze through IRBs and purchasing committees.

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HIPAA

Health data protection for US residents

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GDPR

Data protection and data subject rights for EU residents

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GCP

Following the best practices to ensure Good Clinical Practice

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SOC 1/2/3

Controls in place to ensure accounting reliability.